Shipping policy

Where we ship

We ship to addresses in the United States.

Processing time

Orders leave within 1 to 2 business days (Monday to Friday, not counting US holidays). You get an email with a tracking link as soon as your order ships.

Delivery time

After your order ships, delivery usually takes 4 to 6 business days. During busy periods like Black Friday and the holidays it can take a few days longer.

Shipping cost

The shipping cost for your order is shown at checkout before you pay.

Orders with more than one item

Items can ship from different warehouses, so an order (for example the Shed-Free Kit) may arrive in more than one package on different days. Each package has its own tracking.

Late or missing packages

If your tracking has not moved for 7 days, or your order has not arrived within 15 business days of shipping, reply to your order confirmation email and we will help you find it or send a replacement.

Address

Please check your shipping address at checkout. If you notice a mistake, reply to your confirmation email right away. We can fix it before the order ships, but we can't redirect packages after they leave.